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Senior Operations Manager
Job Description
We are seeking an experienced a Senior Operations Manager to build and lead a new U.S. operation for a fast-growing digital technology manufacturer facility in Greenville, SC. The company designs and produces interactive kiosks, self-order devices, and digital display systems for major global brands. This is a hands-on leadership role overseeing warehouse, production, logistics, and quality. You will play a key part in establishing the site, building the team, implementing systems and processes, and ensuring the facility is fully operational by April 2026.Responsibilities
- Set up and scale the new U.S. operations facility, including infrastructure, processes, and staffing.
- Lead warehouse, production, logistics, and quality teams (30–50 employees once fully built).
- Implement and improve operational processes, SOPs, and KPIs to drive efficiency, cost control, and on-time production.
- Oversee stock control, material flow, production scheduling, and warehouse management.
- Ensure high-quality standards, product inspection, and compliance with safety and operational policies.
- Manage shipments, freight, and logistics while continually improving cost and service levels.
- Collaborate with UK-based teams to align processes and integrate systems.
- Use ERP tools (Microsoft Dynamics preferred) to support digital operations and reporting.
- Select and maintain equipment, tools, and operational resources.
- Build, mentor, and develop the operational team through strong, hands-on leadership.
- 5+ years managing an assembly or manufacturing operation, leading teams of 30–50 people.
- Hands-on leadership style — comfortable working on the production floor daily.
- Strong background in production, warehouse operations, logistics, and quality control.
- Excellent planning, organizational, and problem-solving abilities.
- Experience implementing operational processes and driving continuous improvement.
- Proficient with ERP systems (Microsoft Dynamics/Navision preferred) and strong IT/Excel skills.
- Analytical, pragmatic, and capable of executing operational change.
- Strong communication and teamwork skills.
- Lead the launch of a brand-new U.S. operations facility.
- Work with advanced technology products used by major global brands.
- Build a high-performing team from the ground up.
- Shape the future of U.S. operations for a rapidly growing company.