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Customer Service Representative

Simpsonville, SC 29680

Posted: 01/17/25 Job Title: Communication Job ID: 42117160 Pay Rate: $15-20 / hour

Job Description

Phillips Staffing is seeking a detail-oriented individual with customer service experience for a Customer Service Representative role in Piedmont, SC! The Customer Service Representative (CSR) performs all duties related to all Palmetto Pass and Violation Processing requests, inquiries and complaints. 
Responsibilities:
  • Open, maintain and close Palmetto Pass accounts. 
  • Initiate, research and finalize Violation Notices. Process payments made using cash, check and credit card. 
  • Data Entry using MS Excel and MS Word. 
  • Answer telephone calls in a polite, friendly and professional manner. 
  • Process correspondence accurately. 
Requirements:
  • Must have at least 3 years of prior experience in a high volume customer service call center
  • Ability to fluently speak English and Spanish
  • Ability to communicate clearly and effectively 
  • Ability to multi-task Maintain accurate data entry threshold (99.5%)
  • Maintain professionalism and composure with customers and co-workers
  • Possess excellent organizational skills
  • Ability to adapt immediately and unhesitatingly to changes in procedures or schedules
  • Ability to make mathematical calculations
  • Ability to prepare complete reports Work with minimal supervision
  • Possess knowledge of Office Equipment
  • Possess knowledge of Personal Computers
  • Must be able to climb stairs and lift up to 40 pounds as needed
Shift Schedule: 1st Shift, 8:30 am - 5:00 pm, Monday - Friday
Pay Rate: $15 - 20/Hour, Based on Experience

ALL applicants must meet Phillips Staffing's standard hiring requirements.
Phillips Staffing is an Equal Opportunity Employer.

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About Simpsonville, SC

Ready to embark on an exciting career journey in Simpsonville, South Carolina? This charming town offers job seekers a blend of southern hospitality and thriving opportunities. With its proximity to Greenville's vibrant art scene, the Peace Center for the Performing Arts, and Falls Park on the Reedy, Simpsonville provides a perfect balance of work and play. Explore job listings in this region to discover the unique charm of Simpsonville and the growth potential it holds for your career. Join us in Simpsonville and be part of this dynamic community!