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Customer Service Representative
Job Description
Job Summary: The Customer Service Representative (CSR) performs all duties related to all Palmetto Pass and Violation Processing requests, inquiries and complaints.
Responsibilities:
Shift Schedule: 1st Shift, 8:30 am – 5:30 pm, Monday - Friday
Pay Rate: $15/Hour
#IND3
Responsibilities:
- Open, maintain and close Palmetto Pass accounts.
- Initiate, research and finalize Violation Notices.
- Process payments made using cash, check and credit card.
- Data Entry using MS Excel and MS Word.
- Answer telephone calls in a polite, friendly and professional manner.
- Process correspondence accurately.
- At least 3 years of experience in a high-volume customer service call center
- Ability to communicate clearly and effectively
- Ability to multi-task
- Maintain accurate data entry threshold
- Maintain professionalism and composure with customers and co-workers
- Possess excellent organizational skills
Shift Schedule: 1st Shift, 8:30 am – 5:30 pm, Monday - Friday
Pay Rate: $15/Hour
#IND3