So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Customer Service Representative
Job Description
We are looking for a motivated and customer-oriented Customer Service Representative to join our team in Lavonia, Georgia. In this role, you will be expected to deliver high-quality support and ensure inquiries are resolved promptly and effectively. The ideal candidate is an excellent communicator with a positive attitude and the ability to multitask in a fast-paced environment. This role offers an excellent opportunity to apply and grow your skills in customer support, data entry, and client relations while helping create an outstanding customer experience.Responsibilities:
#IND3
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Manufacturing Call Center experience preferred - 2 years
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
#IND3